Schedule of Events

Please be advised that Thursday events of the 2017 Undergraduate Workshop will be held at the Courtyard Lake Buena Vista at Marriott Village.  The rest of the program on Friday and Saturday will be at the Rosen College of Hospitality Management down the road.  Busing will be provided to attendees from the hotel to the meeting venue every morning and evening, with specific logistics being provided shortly.  

Please find the locations, times, and descriptions of each session for you to plan your meeting.  

Thursday, October 5th - Courtyard Lake Buena Vista at Marriott Village



Title: 
Undergraduate Certification Review Workshop

Date/ Time:  Thursday, October 5: 4:30pm – 5:30pm

Description:
If you are considering standing for AUPHA Undergraduate Certification, join us for a review of the certification process and benefit from the advice of those who have successfully completed certification.



Title: 
Welcome Reception

Date/ Time:  Thursday, October 5: 6:00pm – 7:00pm

Description:
Join your colleagues for drinks and light hors d'oeuvres. Attendees will be afforded space and time here to network with each other, discussing the contents of this year's program, knowledge they have gathered through their various experiences, and ideas on the future of undergraduate healthcare management education.

 



Friday, October 6th - Rosen College of Hospitality Management


Title:  Breaking Down Professional Silos In Healthcare Education

Author(s): Karen Dielmann - Pennsylvania College of Health Sciences; Kristen Zulkosky - Pennsylvania College of Health Sciences

Date/ Time:  Friday, October 6: 9:30am – 11:00am

Description: 
It is imperative that healthcare professionals be educated to collaborate and communicate with other members of the healthcare team from different disciplines. We broke down educational silos by requiring baccalaureate students from our healthcare programs to complete inter-professional collaborative courses. We will share our implementation process and identify the benefits and challenges faced in developing these courses. Participants will consider whether this innovative educational approach would be feasible in their own institutions.

 

 

Title:  Connecting Public Health And Health Administration Students Beyond The Classroom: An Interdisciplinary Study Abroad Trip

Author(s): Hanadi Hamadi - University of North Florida; Emma Apatu - University of North Florida

Date/ Time:  Friday, October 6: 9:30am – 11:00am

Description: 
Many universities are seeking to develop study abroad activities to enhance student-learning experience. Barriers to developing such activities include knowledge of the country, interdisciplinary collaboration between host institutions and visiting universities as well as developing affiliation and agreements. This session will discuss the process of developing the first interdisciplinary study aboard trip to explore the differences in public health and health care between Canada and the United States at the University of North Florida.

 

 

Title:  Incorporating The “Patient Experience” In Curricula: Why & How?

Author(s): Francis Fullam - Rush University Medical Center; Dawn Oetjen - University of Central Florida;

Date/ Time:  Friday, October 6: 9:30am – 11:00am

Description: 
Over the past decade, “patient experience” (PX) has grown critically important to healthcare management, finance, and quality, to the point where it probably deserves more focus in the undergraduate curricula than it’s currently provided.  This session is designed to provoke a discussion about PX, how we are currently teaching it, and the gaps we may have between what students are taught and the competencies they need on the job and/or in future education.

 

 

Title:  What You Need To Know--Undergraduate Competencies For AUPHA Certification

Author(s): Leigh Cellucci - East Carolina University; Carol Molinari - University of Baltimore

Date/ Time:  Friday, October 6: 9:30am – 11:00am

Description: 
This presentation summarizes our analysis of 50 AUPHA program reviews from 2011-2016 (the program submission report and the panel review). We focused on AUPHA Guidelines #21 regarding identification of the competencies chosen and describe the programs' assessment. Participants will learn what 'sister' AUPHA programs have done to add value regarding their own assessment activities to meet student needs to be prepared,successful, and effective healthcare managers and leaders.

 

 

Title:  From College To Career:  Do You Know How To Behave?

Author(s): Robbya Green-Weir - Eastern Michigan University

Date/ Time:  Friday, October 6: 11:15am – 12:00 pm

Description: 
Soft skill competencies are important for successful careers.  However, recent graduates are lacking in soft skill development (Robbins, Bradley, Spicer, & Mecklenburg, 2001).  The reason may be because there is no set list of soft skills, soft skills are subjective in nature, and soft skills are poorly defined in health administration to be useful in preparing students for the workplace.

 

 

Title:  Integrating Professional Skills And Internship Procurement: Experiences In Distance Learning Environments

Author(s): LaRee Moody - University of North Florida; Hanadi Hamadi, University of North Florida; Mei Zhao PhD - University of North Florida;

Date/ Time:  Friday, October 6: 11:15am – 12:00 pm

Description: 
Having an understanding of the strengths and weaknesses related to providing professional development course in face-to-face, hybrid, and distance learning environments provides us with the ability to appropriately utilize each. This session will discuss the process of moving several existing health administration courses, and how that diff to different environments and provide perspectives relating to strengths, weaknesses, and opportunities for each.

 

 

Title:  Utilization Of Interactive Trading Platforms To Increase Competencies Within Healthcare Finance

Author(s): George Audi - Florida A&M University; Frederick Kates - Univeristy of Florida; Hanadi Hamadi PhD - University of North Florida

Date/ Time:    Friday, October 6: 11:15am – 12:00 pm

Description: 
Increasingly students are exploring employment beyond the traditional healthcare settings of hospitals and clinics.  The use of interactive trading software allows students to not only buy and sell stock of publicly held healthcare companies, it allows students to understand the many facets that make up our complex healthcare industry. Students find themselves researching real company with real-time changes in company stock performance. Students have also gained increasing awareness of investing and financial markets.

 

 

Title:  Future Trends And Their Implications For Healthcare Managers

Author(s): Andrew Garman - Rush University

Date/ Time:  Friday, October 6: 1:45pm – 2:05pm

Description: 
Interested in knowing what the future may hold for your graduates?  In the summer of 2017, researchers from Rush University collaborated with the National Center for Healthcare Leadership to conduct a wide-ranging scan of future forecasts and assessed their implications for how we should prepare future healthcare managers.  This session will provide a sneak preview of findings from this project, which will be formally released to the public in November.

 

 

Title:  Hispanic Families And Developmental Disabilities: Cultural Considerations In Healthcare

Author(s): Lena Perez – Long Island University

Date/ Time:  Friday, October 6: 1:45pm – 2:05pm

Description: 
Cultural competence is essential in healthcare. This presentation will introduce pertinent cultural factors when working with Hispanic families, particularly those raising children with developmental disabilities. Familial bonds are strong within the Hispanic culture and trusting healthcare professionals with the delicate needs of their children requires a great deal of encouragement and sensitivity. We will discuss successful innovative strategies that can be applied individually or in group interactions, along with modifications for different healthcare settings.

 

 

Title:  Advancing Work-Based Learning In Healthcare Management: Are Apprenticeships The Answer?

Author(s): Andrew Garman - Rush University/NCHL; Joyce Anne Wainio - NCHL

Date/ Time:  Friday, October 6: 2:15pm – 3:15pm

Description: 
Practical, hands-on experience is critical for the successful preparation of future healthcare managers, but systematically integrating work experience into higher education poses many challenges. In recent years, the U.S. Department of Labor has become increasingly interested in the apprenticeship models currently prevalent in several European countries as a viable model for developing the future workforce. This session will explore the potential of apprenticeships to compliment undergraduate healthcare management programs.

 

 

Title:  Teaching Futures -Thinking Strategy And Methodology To Health Care Students

Author(s): David Wolf - Barry University

Date/ Time:  Friday, October 6: 2:15pm – 3:15pm

Description: 
Based on a recent qualitative case study, this education session describes the concept of “futures-thinking” in an entrepreneurial hospital-based health care system. The study included both for-profit and non-profit entities and applied the Voros Generic Foresight Process to the organizations strategic future thinking to elucidate how their foresight processes make them unique and highly successful. Participants will also obtain insights into the use of convergent and divergent thinking when teaching futures, thinking methodology in the classroom.

 

 

Title:  Serving NOT Teaching - A Relationship-Focused Approach To Improve Student Competence/Performance

Author(s): Shelly Gompf - Concordia College

Date/ Time:  Friday, October 6: 3:30pm – 4:30pm

Description: 
Celebrating 50 years recently allowed for reflection and change to our healthcare program. We consistently delivered on our mission of sending forth informed men and women. Our challenge was to build a deeper connection in the areas of communication, relationship building, decision making and change. Our success included creating initiatives and events that effectively prepared students for the future. Join us as we share tools/techniques of our transformative learning resulting in student success.

 

 

Title:  Transformational Coaching With Mentor Pods

Author(s): Shannon Elswick - University of Central Florida; Kourtney Nieves - University of Central Florida

Date/ Time:  Friday, October 6: 3:30pm – 4:30pm

Description: 
Today’s students need more than traditional classroom encounters to achieve their full potential. Unfortunately, rising program numbers make quality one-on-one mentoring nearly impossible. The mentor pod concept, maximizes the impact of senior mentors and has produced exceptional feedback from mentees. This session will demonstrate how mentoring and personal coaching can significantly enhance traditional curricula for multiple students without placing undue demands on the mentor.

 

Saturday, October 7th - Rosen College of Hospitality Management

Title:  Program Evaluation And Improvement Model

Author(s): Macey Buker - Weber State University; Gail Niklason - Weber State University

Date/ Time:  Saturday, October 7:  9:00am – 10:00am

Description: 
This workshop will provide an in-depth look at a model utilized to evaluate and improve program curriculum that meets AUPHA criteria 27, 28, and 29. The workshop will provide an opportunity for participants to identify appropriate competencies, develop a program curriculum matrix, identify student learning outcome measures, adoption of program measures within Canvas, and review the improvement process necessary for corrective action. Sample worksheets and other materials will be provided to workshop participants.

 

 

Title:  The College Bowl Competition As An Elite Culminating Experience

Author(s): Richard Narad - California State University, Chico; Stan Salinas - California State University, Chico

Date/ Time:  Saturday, October 7: 9:00am – 10:00am

Description: 
We will describe the undergraduate College Bowl and our participation in it. The use of this as an culminating activity for elite students will be described. Participants will participate in or observe a simulated competition.  They will learn of the process used to select and prepare students for the competition.  Finally, they will hear from students and healthcare executives about the benefit of participating in the competition. Time will be reserved for questions and answers.

 

 

Title:  Power Of 3 Discussion Starter Technique (P3DST) With A Sandwich Critique

Author(s): Frederick Kates - University of Florida

Date/ Time:  Saturday, October 7: 10:15am – 10:35am

Description: 
P3DST is an innovative teaching strategy that engages students. Students create videos with supporting discussion questions. The students learn to create questions that go beyond the video content asking their peers about the underlying theme or significance of the presentation. This type of questioning extends the students’ knowledge of the topic as they work to create high order thinking questions. Then students complete a peer-review or “Sandwich Critique” with a top, middle, and bottom section.

 

 

Title:  Service Learning via Distance Learning

Author(s): Cristian Lieneck, Texas State University

Date/ Time:  Saturday, October 7: 10:15am – 10:35am

Description: 
Service learning continues to demonstrate an effective method to apply a variety of course concepts while also working to enhance student integration into the community, beyond that of the fixed classroom environment.  While typical experiences require a physical presence, this service learning opportunity was specifically designed to assist a not-for-profit volunteer caregiver organization located across the county - all while engaging Health Service Marketing students using remote communication and collaboration initiatives.